Comments on: Paypal Review

By: Anna

Anna — Tue, 05 Jan 2010 01:11:30 +0000

I was just booted off PayPal today, so found this article when trying to find another option. I am a Top Rated Seller and a Power Seller on eBay. Both eBay and PayPal have made tons of money off the over $30,000 we sold in the last year or so. We’ve never had a single complaint. We have 100% positive feedback and some of the happiest buyers around. We also purchase lots of items on eBay so are using our PayPal account both ways. We even had a PayPal debit card for the last 6 months or so.

Last week, PayPal limited the account to do some kind of review. It was annoying, but I understand these things need to happen. They finally came back and basically said, “Oops, that was just a computer driven thing and there’s no problem now that we’ve looked at it and all is well”. Our account status was restored. Then, just days later, over the long holiday weekend, they decided to close our account. We cannot retrieve our funds that were in the account for 180 days (6 months!). We had broken no rule or regulation. We had no warning. Their reason was my credit history, which admittedly is bad. However, it was bad when they set me up with an account. It has been bad since an incident about 5 yrs ago. I’ve had no delinquent accounts since and have maintained the same checking account since I was 16! Anyway, they decided that I no longer meet some criteria or other. I guess they didn’t review it when they sent me the PayPal Debit card?

Anyway, our family relies on our eBay sales, so I hope this hit isn’t too hard for us. I hope we can find another method to collect payments that our buyers are willing to use. Thanks for posting the info you did. As for my experience with PayPal up until this, it was pretty bad in the Customer Service area, but otherwise, I had no complaints. Until now…

By: Andre Crawford

Andre Crawford — Sat, 12 Sep 2009 00:48:11 +0000

I agree I am a seller on ebay …I opened a store about 6 months ago this week they decided to freeze my 150.00 until they verify my address,In which I have been buying items and having them mailed to my same address…People have bought items from me and they are mailed from my address….Its a rip off I have decided to go with paymate…Any insite on paymate

By: Stewart?

Stewart? — Sun, 12 Jul 2009 20:21:23 +0000

Here are some facts about PayPal that you may all know, by now.

1) PayPal does not provide it’s Business Customers with any Credit Card Merchant ID’s, which in turn means that any Business using PayPal as the Card Processor, will not be able to contact American Express, Visa, and MasterCard, to verify billing and shipping information.

2) PayPal’s Confirmed addresses, are not always verified addresses, and can be checked out, by using any of the free tools on the Internet, such as Whitepages, proving that no such person ever lived at the given addres.

3) PayPal Merchants do not have the option to participate in the Verified by Visa, and MasterCard programs, thus hindering merchants from gaining an additional layer of security, which benefits Customer’s the same way as it does Merchants.

4) PayPal does not provide any information, when a Chargeback is received, unless, a Merchant pursues a Court Order/Subpoena, thus ensuring that most Merchants, will not pursue any legal action, especially if a Chargeback amounts to less than a couple of hundred dollars.

5) PayPal treats all chargebacks, the same, be it; Non-receipt, Received not as specified, or Unauthorized Charge, although an Unauthorized is something that no Merchant can fully protect themselves, no matter what measures are set in place.

6) PayPal does not include a Address Verification System tool as a standard free tool. Merchants have to pay an additional Monthly fee + Charge to each transaction,

Any Merchant, that feels that they were wronged, by any of the above mentioned issues, should contact their local and State Representatives.

By: JBB

JBB — Thu, 25 Jun 2009 13:26:33 +0000

I have been using Paypal for 4 years to collect service payments from my remote clients, simplifying the process of billing. However, Paypal recently (as in this week) took a turn for the worse. After years of using the account for my business, they changed the name of my bank account to an incorrect name. When I repeatedly contacted them about this, the only resolution they could or would give me is to downgrade my account from a business account to a “premier” account. I believe this is a move to do two things.

The first is to force smaller businesses into a different account type that’s not a business account. I bill less then $10,000/year through Paypal.

The second is to force small businesses to pay a fee if and when they ever want to be restored to what they had before. Paypal is bilking more money out of their customers, or so I suspect.

So, I am checking out alternatives and this thread has offered a couple. Gbuy doesn’t yet exist that I know of but will check it out. Another payment processor that might be useful is Money Direct but I haven’t yet checked them out for my business, only for online stock trades.

Anyway, Paypal needs to be replaced and I’m on a mission to do that.

By: J.H.

J.H. — Fri, 27 Feb 2009 22:30:18 +0000

I’m a 3,000 + Powerseller on eBay and have been using Paypal for approximately 6 years without a single problem. The only advise I would give is to send all items with tracking availability. This way you can document the tracking number on any Paypal inquiry, or complaint, you may receive due to a client not having received his/her item. This way Paypal, and the client, realizes you are not a “crook” and have, in fact, sent the item. Everything else has been fine with me.

As a buyer I strongly recommend it, since the four times I’ve placed a buyer complaint towards a merchant who was either taking too long to send me my item, or simply had taken my money and went undergound, Paypal went to bat and gave me a full refund in record time.

By: jane

jane — Sun, 28 Sep 2008 15:08:38 +0000

hi, had no problemsw with paypal. premier account and verified for 7 years.Suddenlybthey put limitations onmy account, said there was asecurity issue and they needed to check my identity. Said i had to fax them my drivers liscence anda utility bill. I said this was not a secure method and iam not doing it. they said course its secure. we reached an impass.I was told i had no option but to do this, i cannot even closemy account. Im contacting the financial ombudsman and looking foralternative methods. Interesting tthat ebay does not accept google checkout.

By: Web Hosting

Web Hosting — Fri, 25 Apr 2008 22:11:34 +0000

Paypal could become a horror story quite easily. It has happened to me but things have sorted out after a year or so. And since I do not have much choice here in India, I continue to use their services. I will use Google online payment system onces it is offered in India.

By: abdul

abdul — Sat, 01 Mar 2008 09:29:57 +0000

i am UAE based & sell perfumes & handicraft to my clients on ebay & auction sites. i would like to know if i can use paypal for selling my goods. i dont have a online website. if my clients pay through paypal after receiving the payment in my a/c can i wire transfer it to my bank a/c. my bank is abu dhabi bank in UAE. please assist me. thanks

By: David Smith

David Smith — Mon, 28 Jan 2008 08:16:42 +0000

Beware paypal nearly destroy my business, I will never use again!!!

I have website payments pro account to process payments for my business with then for the last 5 months the put 4 limitations on my account which we are unable to do northing. If you depend on Paypal to receive payments for your business this will put you in bad situation trust me very bad situation. the phone customer services is worst ever we deal with they will not resolve the issues on your account, will ask you to send email which take long to get reply back. Please don’t do it the same mistake we did it, find another reliable company. They don’t want small business to grow alone special because they belongs to eBay which they want every business to sale thought eBay ending up paying fees to eBay and Paypal

I hope this will open eyes for the people who are interest to use Paypal. I will not recommend this to nobody.

By: Kay

Kay — Sun, 11 Nov 2007 07:27:30 +0000

Hi Yaro,
How long does it take to receive your funds from a sale through paypal? If I have already been approved for a merchant account through my local bank, and I link that account to paypal to receive funds, will I receive those funds quicker? Might this type of setup eliminate the problem of account freezing a few of those who commented wrote about?

Thank you.