When I asked them why they hadn’t been in touch, they had no answer. As I have been a good customer for ten years, am I the only one to find this behaviour extraordinary?

Hi Nicholas,

My name’s Dan, and I’m glad to have the opportunity to help acquaint you with how our system can be the means to your online success.
You’ll be happy to know that not only are we capable of handling event bookings, but we also have a substantial number of speakers as clients who are actively using our system for that purpose.

As for your question about labels, you could definitely export the orders for each event to a CSV file, and that would include each of the names.
I’m not sure if a program like Excel could take the name column of a spreadsheet and print it out as attractive labels or if you’d need to do that on your own.

I want you to know that I’d be happy to personally help you out with any clarifications you need.

Lastly, if you have a moment, please email me back to acknowledge that you’ve received this reply so that I know there’s no need for a call.

Thank you for emailing us. Your business is important to us and if you have more questions or are ready to get started, call and ask for me at 888 792 1961 ext 1 or 705 792 1961 x 1 or email me back and we can get our solution working towards your e-commerce empire.

Regards,

Dan F

Client Services Department

If it was misleading it was not intentional.

Lisa

I provided the link for you below.
http://www.easysixfigureincome.com/2011/05/1shoppingcart-total-ecommercce-hosting.html

Lisa

Sometimes companies grow so big that they forget about their roots and their customers that make them as big and strong as they are. We all know major Fortune 100 companies that have done that. So it’s very encouraging to get such a fast response back from someone in charge. Kuddos for a move in the right direction!!

Their latest incarnation is much improved on previous versions. Still need to be somewhat nerdy to use it though – good job i’m a nerd !

WARNING: If you ever want to cancel your service with them, they “require” 7 days advanced notice. I cancelled one of my two accounts with them, and they had just charged me $99 two days earlier, because “they bill every 30 days, not monthly”. The 3 previous months I was billed on the 5th of the month. So I asked for a refund or to keep my account open, the answer was “NO” from Ashley Van Schoonhoven – Client Services Billing Representative. She was very rude about it and said these are our terms.

Come on guys, do you really need 7 days notice ??? NOPE!! Technology companies should be able to do it instantly.

Oh well, my suggestion is use http://www.aweber.com for autoresponders, because we’ve seen better delivery open rates with using them. As for shopping carts, Infusion has been pretty good, but usually out of the price range of a lot of people.

Good Luck!!! Just remember, customer service friendliness is not what you are going to get with 1shoppingcart.com

The above has been my opinion and experience in dealing with this company. They use to be great when George Tran owned the company, and they use to be flexible in making upgrades and changes. Not so much these days!!

I’m curious to know if you still use and recommend 1shoppingcart? It’s been a while since this post wax written and now you are selling awesome products. Is 1sc still cutting it for you?
Cheers,
Nick.

I don’t have the time or patience to learn the ins-and-outs of shopping carts, but I need something. 1Shoppingcart still has the free trial period, so perhaps I’ll take the plunge and try it.

I installed zencart on my site last week after 3 months of using just the Paypal checkout system, which I have to say is pretty good. I put this in as a ‘temporary’ solution because my virtuemart (joomla) broke.

Now I had one customer who had an aversion to Paypal, and since I have merchant facilities that were basically doing nothing, I installed zencart through fantastico in cpanel on hostgator so this person could use her credit card without going through Paypal.

It took me about a week to get it all mostly right, then once i had it setup i made it active.

no sales for 4 days which was unusual, now I have with a friends advice think I have tracked down the problem.

With zencart you are faced with a not insubstantial sign-up form BEFORE you put in your card details / paypal details whatever, and I think customers who are faced with this quickly get put off. The form needs to go in AFTER the customer has bought, that way they have no choice but to put in their details.

KISS principle, but so far I have found no way to do this in zencart, so back to good old Paypal for a while !

Good luck all you Ecommercers, btw, if anyone knows a SIMPLE step by step processor let me know !

Thanks,

Andy.

Note : My application is in asp.net.

I really appreciate your help.

Thank You.

One thing I can’t find out how to do with 1shopping cart is to create a customized form for a particular product – (ie – specific size, colour etc) and it seems to me that there are a few too many negative comments about 1shoppingcart here already for my liking. Anyone suggest another shopping cart solution? cheers, Andy.

BTW, i have found Mailchimp an excellent email marketing system.

Previously to get orders all we had to do was go to the order page, check the orders we want, change screens, the selected orders showed up in a special window, high-light the orders and paste into a Word file and save.

BUT NOW in the last few days 1shoppingcart.com changed the order retrieval process in such a way that it is now labor intensive and orders can no longer be retrieved quickly. In the new, supposedly “improved” process, we must check orders we want, then leave the site and WAIT as the orders go into a cue, and then WAIT to receive an email link. When the email FINALLY arrives, we must go back into the 1shoppingcart.com site to download the orders.

So step one is a big time-wasting go-around. Before it took a very few minutes to get the orders. Now it is a several-step go-around.

Previously an order came as below:

135176017″,”email36@yahoo.com”,”Jane “,”Doe”,”",”123 sw 34th pl”,”apt 90″,”gainesville”,”Florida”,”32608″,”United States”,”123-456-7899″,”",”",”",”",”Jane Doe”,”5411-0211-6211-4011″,”11/2008″,”Mas”,”Offline”,”10/24/2008 1:23:00 PM”,”NAME OF PRODUCT (1)79.95″,”COCHAN”,”84.95″,”0″,”",”",”",
“”,”",”",”",”",”",”",”Jane Doe”,”123 sw 34th pl”,”apt 90″,”gainesville”,
“Florida”,”32608″,”United States”, “UPS ground – US continental”,”5.0″,”",”",”",”",”",”",”",”",”",”0″,”",”",”",”0″,”0″,”US”,”0″

If there are several orders, they came in one after the other. It WAS easy to highlight and pluck out the info, drop into the invoice to process the order. We could merely print out the above to keep as a “raw” order for back up.

Not any more!!!

In the new, supposedly “improved” process, after we FINALLY get the order, it comes in an excel spread sheet with numerous columns. The columns are horizontal -with a zillion columns which spread about three feet horizonally – literally!!! Yes, we CAN cancel some of the columns, BUT it is next to impossible to get one order onto ONE page.

This means in order to print out the spread sheet to keep as a “raw” order, it will print one order across 2 or more pages!!! So to get a “raw” order on ONE page, we must futze around with the spread sheet. Who has time for this?

The order data is all in lower case, which means that it must all be retyped and not just copied and pasted into the invoice. Again, MORE work!!!! Each excel column is narrow, so that the data in it can not be read or viewed without manually altering each column!!! MORE time wasted futzing with the blasted excel spread sheet.

In short, 1shoppingcart.com’s supposed “improvements” require time-consuming, labor intensive work to prepare the data BEFORE one can start processing orders.

So we decided to leave the service for another easier shopping cart. Well, not so fast!!!

1shopping automatically billed us – without checking – for a full year at $599 – $100 more than in the previous year. We were billed on 9/18 and today is 11/4. Since has been more than 30 days since billing us – 1shoppingcart.com will refund ONLY 50% of our $599 or $300!!! We get to eat $300 because we don’t want to deal with the convoluted, labor-intensive, annoying process that 1shoppingcart.com fantasizes is an improvement. Further, if we wait too many more days to cancel, they will pay us back only $150 – 25%!!!!

Do you hear that sucking sound?? Sucking us and our wallet???

At the time that 1shoppingcart.com billed us for the entire year – without checking if we wanted to renew again or if we still wanted to pay for whole year instead of paying monthly – 1shoppingcart.com had the old, better, easier order retrevial system and not the new horrible, labor-intensive, time wasting process. Today was the first time that we encountered this horrible so-called up-grade. Had they had this horrible process when they renewed us, we would have quit immediately. Too bad.

I has increased my sales with he upsell features, and now I am working on using the email marketing portion on the website. Thank you 1shoppingcart for the shove in the right direction.

Rhys C0mley
http://www.AfricanCures.com/

Dr Dan

http://www.MakeTheWorldYourStage.com

UPS will ship 10 boxes at 40lbs each = 400lb shippment. 1shoppingcrap.com will not and they do not tell you that, truth be told they are not completly intergrated. If they were you would not have a problem shipping a total shipment of 400lb (10 box @ 40lb each).

So, to make a long story short. I belive this is false advertising. Dont claim to be something your not. Tell me up front, maybe I would have not lost $4,000 in set up of a .com only to miss the launch date due to there BS. Then after explaining what happen….they did not want to hear it. USE SHOPSITE. New cart no problems.

Ken

Unfortunately, 1shoppingcart is not going to work for me. I need to be able to download an entire video over 150mb. And I also am concerned by some of the other comments I have read here.

Glad I saw this.

I needed a basic shopping cart for a client, Whittingham Meats (www.rwhittinghammeats.com), nothing more. Here’s a list of the obstacles I faced.

- Category and product pages aren’t built for you. You need to maintain your own pages, populating your own database/file separate from the one you need to populate on their server. You keep them in synch yourself.

- Gift certificates aren’t really supported. You can sell them, as though they were ordinary products, but your customers can’t redeem them through the shopping cart. They’re not tracked separately either.

- Customers choosing PayPal are forced to enter their billing address. This defeats one of the major reasons customers use PayPal, to avoid entering the billing address and billing details every time they shop.

- Until recently, technical support did not have a toll-free number.

- What may be worst is the attitude of their customer service people. No sense of concern. I had to live with what they offered, good or bad.

It’ll help online marketers like me make good and worth it choices. Especially that a good shopping cart system helps a leg up in business.

-Aurelius