Comments on: The Power Of Personal Contact http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/ Internet Marketing Blog Fri, 10 Feb 2012 11:07:12 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Gabriella http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9255 Gabriella Sat, 22 Dec 2007 02:02:19 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9255 This is a great article and the "Client as Evangelist" is one of the best terms I have heard in a while. A quick search showed that you have used the term in other posts (customer evagenlist, etc) and I think it would make a great post title, or even book. You really got this one right and made me think about my own business, and customer service, in a new way. Thanks for the inspiration! This is a great article and the “Client as Evangelist” is one of the best terms I have heard in a while. A quick search showed that you have used the term in other posts (customer evagenlist, etc) and I think it would make a great post title, or even book.

You really got this one right and made me think about my own business, and customer service, in a new way. Thanks for the inspiration!

]]> By: FUTURE MAILSTREAM GROWTH OPPORTUNITIES | Open Mike http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9254 FUTURE MAILSTREAM GROWTH OPPORTUNITIES | Open Mike Fri, 21 Dec 2007 17:37:32 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9254 [...] connected to its customer. Yaro Starak discusses the need for more personalized contact in his blog Entrepreneur’s Journey. While the specific post I have cited focuses on email, the philosophy can be applied to all forms [...] [...] connected to its customer. Yaro Starak discusses the need for more personalized contact in his blog Entrepreneur’s Journey. While the specific post I have cited focuses on email, the philosophy can be applied to all forms [...]

]]> By: Pearl http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9253 Pearl Wed, 19 Dec 2007 21:36:25 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9253 I have to say I was starting to feel you wouldn't reply after I wrote you the email I couldn't afford to join the program right now! but of course you proved me wrong and I was impressed imagining how busy you might have been! So thank you for great advice and articles.. I have to say I was starting to feel you wouldn’t reply after I wrote you the email I couldn’t afford to join the program right now! but of course you proved me wrong and I was impressed imagining how busy you might have been! So thank you for great advice and articles..

]]> By: Caroline Middlebrook http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9252 Caroline Middlebrook Wed, 19 Dec 2007 17:07:03 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9252 Hehe, why I do feel like one of your evangelists Yaro? Oh yeah, cos I sing your praises all the time on my blog :-) Hehe, why I do feel like one of your evangelists Yaro? Oh yeah, cos I sing your praises all the time on my blog :-)

]]> By: John Sadler http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9251 John Sadler Tue, 18 Dec 2007 20:58:52 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9251 Yes Yaro, spot on again, you always get the best and do your best by keeping up with thank yous, contacts, friendships, business colleagues. We all need to do better. And here comes 2008! Yes Yaro, spot on again, you always get the best and do your best by keeping up with thank yous, contacts, friendships, business colleagues. We all need to do better. And here comes 2008!

]]> By: Chris http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9250 Chris Mon, 17 Dec 2007 17:59:03 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9250 It really is amazing how much people are impressed with the super-fast response email. At one time I was both the webmaster and customer service for a small startup, so I'd often find myself up all night working on the sites. In order to make life easier for all, when I was stuck or bored, I'd just answer a few of the most recent emails. Lots of times this would mean that some insomniac emailing in at 3 in the morning with a routine question like how high his chandelier should be hung from the floor would have an answer within minutes. It really seemed to get people's attention, and converted many into paying customers It really is amazing how much people are impressed with the super-fast response email. At one time I was both the webmaster and customer service for a small startup, so I’d often find myself up all night working on the sites.

In order to make life easier for all, when I was stuck or bored, I’d just answer a few of the most recent emails. Lots of times this would mean that some insomniac emailing in at 3 in the morning with a routine question like how high his chandelier should be hung from the floor would have an answer within minutes.

It really seemed to get people’s attention, and converted many into paying customers

]]> By: Quick Links - 17 December 2007 | Quick Links | Slyvisions dot Com http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9249 Quick Links - 17 December 2007 | Quick Links | Slyvisions dot Com Mon, 17 Dec 2007 15:00:25 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9249 [...] PureBlogging How I Created My Most Popular Post by Performancing The awesome Yaro Starak tells us The Power Of Personal Contact Ettiene Teo has 40 Effective Methods To Build Your Loyal Army of RSS Subscriber Do You Really Want [...] [...] PureBlogging How I Created My Most Popular Post by Performancing The awesome Yaro Starak tells us The Power Of Personal Contact Ettiene Teo has 40 Effective Methods To Build Your Loyal Army of RSS Subscriber Do You Really Want [...]

]]> By: lex g http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9248 lex g Mon, 17 Dec 2007 14:14:51 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9248 Customer follow-up is a very important part of doing business successfully nowadays. This is the reason why companies have separate customer service departments. As Yaro said, bloggers can do their own customer service by replying personally when they get the chance to. It's all about communication actually, and since communication is a way to emphasize branding and marketing, great customer service can have a positive effect on your business, or blogging ... Lex G www.newmediatype.com - web entrepreneur's blog Customer follow-up is a very important part of doing business successfully nowadays. This is the reason why companies have separate customer service departments.

As Yaro said, bloggers can do their own customer service by replying personally when they get the chance to.

It’s all about communication actually, and since communication is a way to emphasize branding and marketing, great customer service can have a positive effect on your business, or blogging …

Lex G
http://www.newmediatype.com – web entrepreneur’s blog

]]> By: Karen (Karooch from Scraps of Mind) http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9247 Karen (Karooch from Scraps of Mind) Mon, 17 Dec 2007 11:21:32 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9247 I am a big advocate of customer service. So I totally agree with where you are coming from in this article Yaro. Giving good customer service also helps to build your 'guru' status in your niche as you build a faithful band of readers who know you care about what they are thinking. I am a big advocate of customer service. So I totally agree with where you are coming from in this article Yaro. Giving good customer service also helps to build your ‘guru’ status in your niche as you build a faithful band of readers who know you care about what they are thinking.

]]> By: Steve Mills http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9246 Steve Mills Mon, 17 Dec 2007 05:12:17 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9246 This is really an important tip when you are running a business that is mostly online. Being contactable and relating to people on personal level is hugely important. It has certainly been a cornerstone to the success of my consulting work. Steve This is really an important tip when you are running a business that is mostly online. Being contactable and relating to people on personal level is hugely important. It has certainly been a cornerstone to the success of my consulting work.

Steve

]]> By: Terry Heath http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9245 Terry Heath Mon, 17 Dec 2007 04:26:00 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9245 Not only will your customers appreciate a quick and personal follow up, but you'll benefit as well for connecting with them on a personal level. Customers are (most often) people too, and if we don't connect then the Internet can be a cold and impersonal place. Thanks for the reminder!! Not only will your customers appreciate a quick and personal follow up, but you’ll benefit as well for connecting with them on a personal level. Customers are (most often) people too, and if we don’t connect then the Internet can be a cold and impersonal place.

Thanks for the reminder!!

]]> By: Internet Marketing for Mommies http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9244 Internet Marketing for Mommies Mon, 17 Dec 2007 03:17:51 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9244 Another great article Yaro. I think in this day and age where there are so many people online providing pretty similar stuff, customer service can make or break you. I had the same situation as Heather mentioned above. I now do the same thing she does. I just delete all the emails from that person as they come in. Funny thing is, they used to be some of the first ones I opened. If you preach about good customer service and doing what you do for the "people" then you better back up your words with your actions. Thanks, again! Jackie Lee :) Another great article Yaro. I think in this day and age where there are so many people online providing pretty similar stuff, customer service can make or break you. I had the same situation as Heather mentioned above. I now do the same thing she does. I just delete all the emails from that person as they come in. Funny thing is, they used to be some of the first ones I opened. If you preach about good customer service and doing what you do for the “people” then you better back up your words with your actions.

Thanks, again!

Jackie Lee :)

]]> By: Abhijeet Mukherjee http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9243 Abhijeet Mukherjee Mon, 17 Dec 2007 02:10:49 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9243 Yaro...I'll like to tell you one thing...I am an aspiring blogger and will launch my blog soon(I wanted to join blog mastermind but couldn't afford it)...I have sent emails asking questions to few of the top bloggers and till now only 1 or 2 of them have responded.Bloggers are too busy probably to respond to reader emails.Infact after your post about the tips to become better entrepreneur(where you talked about not replying emails) I never sent you an email as well.I can understand that people receive huge number of mails but even a one line answer can help.Now even you agree that replying to emails is important. Yaro…I’ll like to tell you one thing…I am an aspiring blogger and will launch my blog soon(I wanted to join blog mastermind but couldn’t afford it)…I have sent emails asking questions to few of the top bloggers and till now only 1 or 2 of them have responded.Bloggers are too busy probably to respond to reader emails.Infact after your post about the tips to become better entrepreneur(where you talked about not replying emails) I never sent you an email as well.I can understand that people receive huge number of mails but even a one line answer can help.Now even you agree that replying to emails is important.

]]> By: Evan Hadkins http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9242 Evan Hadkins Mon, 17 Dec 2007 01:28:33 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9242 I think people come back to blogs because they feel a sense of ownership or involvement. To build this there is nothing better than personal responses. I think people come back to blogs because they feel a sense of ownership or involvement.

To build this there is nothing better than personal responses.

]]> By: Heather http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9241 Heather Mon, 17 Dec 2007 00:38:55 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9241 This is an interesting post particularly as you mention Mike Filsaime. My recent experience is a demonstration of what you are talking about here. I signed up for something (that is quite telling too as I have now forgotten what it was) and I was unable to download from the link given. I sent an email to the address given and had an automated response and a link to a help desk. No-one listened to my complaint or ever came back to me. For that reason, I unsubscribed and now delete all the stuff that continues to arrive in my inbox. The point here is that a customer can be so easily lost when attention is not paid to addressing their needs. I didn't particularly need a personal response - some simple courtesy would have been good though. This is an interesting post particularly as you mention Mike Filsaime. My recent experience is a demonstration of what you are talking about here. I signed up for something (that is quite telling too as I have now forgotten what it was) and I was unable to download from the link given. I sent an email to the address given and had an automated response and a link to a help desk. No-one listened to my complaint or ever came back to me. For that reason, I unsubscribed and now delete all the stuff that continues to arrive in my inbox.

The point here is that a customer can be so easily lost when attention is not paid to addressing their needs. I didn’t particularly need a personal response – some simple courtesy would have been good though.

]]> By: Vicky http://www.entrepreneurs-journey.com/818/the-power-of-personal-contact/comment-page-1/#comment-9240 Vicky Mon, 17 Dec 2007 00:34:13 +0000 http://candy.become-a-blogger.com/818/the-power-of-personal-contact/#comment-9240 Very good article. I firmly believe in quick customer follow up. It certainly has worked for me for years. Very good article. I firmly believe in quick customer follow up. It certainly has worked for me for years.

]]>