Comments on: How To Find A Good Customer Support Person (Or Any Outsourced Staff)

By: Phil Hogan

Phil Hogan — Thu, 27 Aug 2009 03:42:47 +0000

Another great post and future reference article. I’ve bookmarked this one for future reference. I have to start outsourcing more and this article has given me the push I needed to get started.

Thanks Yaro.

Phil

By: Professional Lab

Professional Lab — Wed, 24 Sep 2008 14:33:30 +0000

Thanks, it really helps. I never also joined or work with any of these sites. But I like to try them at least ones.

By: How To Do Anything

How To Do Anything — Tue, 29 Jul 2008 05:51:44 +0000

It is not easy to find a good candidate while you outsource the customer support job. Can you advice on what we should look at, what we should avoid, from your experience?

By: Buzz Marketing Activities | Buzzoodle Buzz Marketing

Buzz Marketing Activities | Buzzoodle Buzz Marketing — Mon, 14 Jul 2008 20:53:01 +0000

[...] – View Yaro Starak’s piece on this. Reducing your activities to critical business building activities is best for you in the [...]

By: Ivy

Ivy — Wed, 09 Jul 2008 14:54:12 +0000

Like you and your opinion!
I really think you should be a very good boss to work with! ^ ^~~

By: Cindy King

Cindy King — Sat, 05 Jul 2008 17:52:01 +0000

I originally stopped by to tell you that I’ve just published your article on the most recent Marketer Review Blog Carnival and I see the trackback didn’t work. Yours is not the first site, I must have done something wrong on my post. I’ll have to look into this.

Come by to vote on the best post of the 31 posts this week. Yes, you can vote for your own post. Use the social media of your choice to help get traffic back to your site. I stumbled you post just now.

Remember that Friday is our deadline for new articles, so mark this Friday on your calendar as the latest that you can get to Blog Carnival to submit for next week.

By: Mike

Mike — Thu, 03 Jul 2008 02:19:00 +0000

On the Starbucks note, after I had ordered there today the girl behind the counter remembered my name from last time I was there and asked me how I was. The simple act of asking a customer about their day completely took me by surprise in the best way possible.

As far as translating this to customer service goes it’s probably the best service medium for it. I don’t mind off-shore customer service as long as whoever is on the other end of the phone is perfectly capable of helping me. I think in many ways that’s all we really want; good, solid service with a smile.

By: XLOR

XLOR — Tue, 01 Jul 2008 12:51:42 +0000

No answer, very bad((

By: Mark Nelson

Mark Nelson — Sat, 28 Jun 2008 16:30:01 +0000

I agree when you find somebody really good you have treat them really well. In any business the key is to have exceptional people on your team. They are hard to find and harder to replace.

By: Philip

Philip — Sat, 28 Jun 2008 15:48:40 +0000

I think Paypal could definitely benefit from this (haha). I can’t stand their customer support, it’s like talking to a broken record or a robot. Thanks for the advice!