Job Loss = Unemployed People
Unemployed People = No Spending
No Spending = Economy Falls
Economy Falls = Businesses Going Under
Businesses Go Under = Job Loss and the cycle repeats

Do you businesses see the domino effect there? If not, get your head out of the clouds and figure it out. The bottom line is that you are just setting up the economy for another downfall. The rules of economics is clear. People who make money, spend money, and it benefits the economy as a whole People who don[‘t make money, don’t spend it, and it devastates the economy. This is true for any country, not matter where it is.

Thanks Yaro.

Phil

Come by to vote on the best post of the 31 posts this week. Yes, you can vote for your own post. Use the social media of your choice to help get traffic back to your site. I stumbled you post just now.

Remember that Friday is our deadline for new articles, so mark this Friday on your calendar as the latest that you can get to Blog Carnival to submit for next week.

As far as translating this to customer service goes it’s probably the best service medium for it. I don’t mind off-shore customer service as long as whoever is on the other end of the phone is perfectly capable of helping me. I think in many ways that’s all we really want; good, solid service with a smile.

As for outsourced customer service it drives me insane to try to talk with customer support people who are using English as a second language. the instant you ask them something that is not on their script, you run into roadblocks.

I equate this same subject ot oversears telemarketing companies. I’ve recently been receiving numerous calls from a company that starts out with the statemnt: “This call is about your medications.”

I asked the nice little lady what she meant as I amnot taking any medications. she stumbled for a moment, and then asked me in voice reeking of disbelief, “you don’t take medications?”

“No,” I answered. “And if I did, I would not be discussing my medications with you.”

My statement fell on deaf hears apaprently as she restated her opening line, “this call is about your medications.”

I gave up and hung up the phone. Two hours later another call came in. Same company, different voice.

I despise outsourced customer service. If a company has the nerve to sell me a product, the least they could do is help me reslve any issues I may have with its use.

Thanks Yaro.

By the way, I discovered that I often have problem using window explorer to post comment on your blog. Is the blog optimized for Firefox? I am just curious.

Then, I regulary recieve e-mails from you. As you have wrote, Angela is working with this. In what bussiness relationships are you with her and how do you pay?

And the third and the most close thing to me – a few weeks ago I finished reading your Russian variant of your Blog Profits Blueprint. I read English version before and I can tell you, that Russian version is fine! But I have got one question. Did you pay to that guy for translating or you just let him to put link to his blog in his Russian version?

That are my questions))) If you think that there are answers that nobody must see, please, answer at list to my mail!)))

Thanx

As far as finding talent, there are a lot of folks out there who want the big bucks, but don’t really want to deliver the quality or the consistency that a blogging entrepreneur would want. I’m not sure how you would do this with customer service outsourcing, but for things of a project nature – I would suggest drafting a contract based on the quality of the deliverables, if you go with a “random” freelancer from a free-for-all source like the ones Yaro lists. This protects you from paying full price for a “technically done” job that doesn’t meet your quality standards.

If the work is good though, don’t swindle your contract personnel. It’s bad karma, and the word will spread. If you want to contract with good people, pay them for their expertise. Especially for a job well done!

Sincerely,

Meg Meyer

Hit the nail on the head there mate! Especially your point about treating good people well. I remember from my own experience as an employee that when I was given encouragement for doing something well, it made me want to bust my butt to do even better next time!

If you forget to congratulate your staff, they’ll eventually see no point in putting any extra effort in for you. Treat your stuff amazingly well and not only will they give you their absolute best, their happiness will flow on to any interactions that they have with your customers.

I recently had someone help me with a redesign. I was reluctant at first because I had an image in my head of exactly what I wanted, but in the end (after accepting her help) she gave me some amazing ideas that I never would have thought of myself. The outcome turned out far better than I could have imagined.

This is another reason why it’s beneficial to hire someone who is familiar with you and your business since they might already have some ideas for improvement that you can implement.

I noticed when I search entrepreneurs journey on google… your listing is 1st, but under it are additional links. How do you get those additional links to display under your listing.