Nov 22 2008

How To Establish Cash Flow When Starting A New Business

Start Up Business Cash FlowIf you have not done so already, please read the first part of this two part article series on business outsourcing here – When Is The Right Time To Begin Outsourcing?.

In the previous article I discussed the importance of understanding your strategy for outsourcing and how it is important that you comprehend the sequence of tasks to complete, starting with the action that serves to eliminate the immediate constraint.

Despite clarity about what and when to outsource, it all means little if you don’t have the cash to do so.

Money Required

The one major problem that faces new start-up businesses, especially small enterprises launched by solo entrepreneurs, is a lack of cash flow. This problem is broader than just your business as the need for money impacts where you live and how you live as well. How you pay the rent, pay for food and live an enjoyable life is dictated by how much money you have and if your business is intended to be your income source, until it produces cash you’re in trouble.

As a catch-22 situation, many entrepreneurs must take jobs to generate “living” money, which drastically reduces the amount of time available to work on the business. How can you turn your new start-up into an income stream if you are too busy working a job to pay the bills that you can never work on your business?

Unfortunately there is no easy answer to this question and every person faces a unique situation. I don’t have a one-solution-fits-all proposal for you, but what I can do is explain how I made money during the times when my business was not able to support me.

Read the rest of this entry >>

Nov 4 2008

7 Pitfalls To Prepare For When Traveling With Your Business

Traveling Pants and SuitcaseAs many of you know I’ve been traveling for most of 2008, having left my home in Brisbane Australia back in April. As I type this I’m on the European leg of a worldwide journey, sitting in an apartment in Amsterdam.

My European travels have really highlighted some of the unique challenges you face when attempting to run a business and enjoy yourself no matter where you are in the world. The reason why it has been especially unique in Europe is because of how much moving around I am doing. Literally each week I am in a different city, which makes for fun times, but also means I am in a constantly changing environment.

As a result of my experiences I’ve learned quite a lot about traveling with an Internet business, some of which I’d like to share with you now.

Here are seven things you should consider if you decide to travel with your business…

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Aug 30 2005

Beating The Home Business Blues

As a solopreneur working from home you no doubt enjoy your independence. One of the main reasons you decided to start your own business was so you could choose when you work, how you work and where you work. You make the rules, you are the boss.

Business is going really well. You have clients, work to do and feel that you have made the right decision by starting up your own enterprise. The future is bright. You find yourself waking up excited, checking emails, working on your computer all day for weeks and weeks, charging towards your goal of self-governed financial freedom and independence.

Then one day your energy dissipates and you feel as if you are missing something. You can’t quite put your finger on it so you knuckle down and get some more work done knowing that the satisfaction of completing a task usually makes you feel better.

Then one day it all falls apart. You wake up and nothing feels right. You can’t work properly. You dread turning on your computer to “deal” with all the annoying emails. Making a sale doesn’t give you a buzz like it used to. Your work ethic drops and you know your baby — your business — will suffer if you stay solemn and unmotivated, but you just don’t care anymore. Nothing matters because you are not the happy home based business entrepreneur you once were.

So what happened?

I have experienced this de-motivated state before and I can tell you why it happens – the computer can’t hold a conversation with you. There is only so much solo-enterprising you can handle before you require contact with other people. Humans, by nature, need contact with other humans. That goes for entrepreneurs too.

How to Beat the Home Business Blues

The solution to this problem is simple – get some friends, communicate with humans and make plans to get away from your business on a regular basis. The real key however is to be proactive and seek out socialization otherwise it is all too easy to spend a night at home alone with your email, web statistics and/or content writing.

“But I just have this bunch of email to respond to” or “there is this new software tool I’d like to test” are two examples of excuses you might use on yourself to “get out” of socializing. Believe me when I say this – you have to make the effort, even break your comfort zone, to keep things in balance – and your business will thank you for it when you wake up super-motivated because you are back to being a happy human.

Some people are extroverts, requiring a lot of stimulation from other people and often bursting with energy. Others are introverted and time spent with people burns energy that must be recouped with some time alone. It doesn’t matter what you are (incidentally I’m more introverted so going out takes more energy but I love my time with friends), you still need some time with people and that means more than just the occasional phone call to suppliers or the bank.

I’ll leave the decision on how much people time you require based on your own needs and personality and offer you some examples of what I have done to help alleviate home business loneliness.

Processing Friendship

Socialising, making friends, especially the right kind of friends, is a process. The first step I have already mentioned – choosing to be a proactive socializer. The remaining tips I offer below should be used as an ongoing process to slowly meet the right kind of people that you enjoy being with and will even be prepared to leave your business to meet once and a while. Remember this is a slow process, friendship in general takes time and you should never feel rushed or obligated to do anything.

Generally I find there are two types of people I enjoy socializing with; those in a similar situation or with similar ideas and goals as me — in other words entrepreneurs and business types — and just generally good people I click with (this of course is harder to predict but you know when it happens). It’s important to have friends that do not trigger a business conversation all the time because leaving your business to talk about business isn’t a break. Hopefully you can find people that bring a nice mix of business similarities, outlook on life and interests, so that you will be happy to hang out with them.

Internet Communication

You probably already make use of online communication, at the least through email and maybe an instant messaging program like MSN or Yahoo! Messenger. With the proliferation of broadband and advances in technology voice and video chat are real options too. If you have read some of my articles or listened to my audio podcasts you will know I’m a big fan of Skype (free voice over Internet software) and I certainly recommend you try it if you haven’t already.

I used IM and voice chat initially to chat to friends I already knew in real life and until I started my blog, Entrepreneurs-Journey.com, I didn’t really leverage this technology to meet new people. When my blog started to get well known people started to contact me, either by leaving comments on the blog or through email and Skype because I made my contact details publicly available (if you want to meet people you have to be “out there”).

Generally my blog readers are people that have very similar interests to my own and I have made a good handful of new contacts thanks to blogging, and I hope to make many more. Most of them are people I have never met in real life because they are located all over the world (future travels may change this – it’s good to have people to look up when you go travelling) but a couple are located in my hometown and have become people I regularly catch up with.

Web communication isn’t enough on its own and in some ways it’s also cheating because you don’t actually leave the computer, but it’s still a good start and will often lead you to make new friends in person. The best part is that often if you work online you will make friends with other people that spend a lot of time online and hence you already have one very big thing in common, your love for the web.

Leverage Your Friendship Network

Using the words “leverage” and “network” when talking about friends just seems too business-like, nevertheless, your existing friends should be the first point of contact you use to get socializing, because you already know you enjoy spending time with them. If you are the kind of person that waits for others to notify you of a social outing you might need to change things and become the organizer. It does take some effort but if you are always relying on others to get you out and about you might be waiting a while.

Take some initiative and organize a dinner, or drinks, or lawn bowls, or a picnic in the park, or a visit to the zoo, or a festival or a night out at the theatre. The options are endless and chances are your friends will thank you for it. Better still as the organizer you are more likely to be invited to future events and encourage others to organize more events so you won’t always have to be the guy or girl making the plans.

Meeting New People

The trick to meeting new people is to A) take steps to find strangers and B) make sure these strangers are likely to have similar interests to you. There is no better way to go about meeting these two criteria then to attend conventions or events focused on your hobbies, business or interests. Again it does take effort to leave your computer, have a shower, make yourself presentable and worse still, to be proactive by initiating conversation with strangers and “mingling”. It will all be over quickly enough and you may even leave with a business card of a new potential friend or two. The key here is to get out there – remember you can claim some events as a tax deduction and you might even get some new ideas for your business. No excuses!

Business and Pleasure

Just recently I enjoyed a spur of meeting other business owners. Some of it was random, some of it was via the blog but I had managed to collect enough people that were all managing their own businesses and seemed to talk and walk a similar path to me (this is no mean feat, Brisbane is a small city!). I enjoyed my time with them all individually and decided to bring them together for a casual gathering over drinks. It turned out to a great night both for general socializing and also for talking shop. Business cards were swapped and already some of my friends have started to make use of mutual contacts and network amongst each other. I continue to arrange these events every month or two.

Not Working Helps Your Business

Perhaps the most important aspect of socializing and leaving your work behind is how much it can help your business. The ideas generated by outside stimulation are often some of the best you will ever have. Helping others with their business helps you to realise things you could do to improve your own business. Time spent chatting about non-business topics makes you eager to get back to work and indulge in your business (absence makes the heart grow fonder…). I can honestly say that without my friends my business life would not be nearly as much fun as it is. If you can’t say the same, take some initiative, book your mates for some coffee and chess and get out there!

Yaro Starak
Business Guy

Jul 23 2005

Office or Home Based Business?

Last year I had an office in downtown Brisbane (well almost, up a hill downtown Brisbane is more accurate). I needed an office to run an English school but after I shut that down the school in the second half of 2004 I was running a home based Internet business from an office. I was paying $1400 a month for the privilege too. I spent a lot of time scheming ways to either reduce my rent bill by inviting sub-tenants or breaking my lease early and seeing how much that hurt. I tried the first with little success and then negotiated to break my lease a few months before contract end. I left the office in 2004 after throwing a lot of money away on rent. It was a lesson learnt of course and one of the main things I reaffirmed was that I did not require an office for what I wanted to do and would not likely get one again in the near future.

A lot of small business owners worry that running a home based business can hinder their ability to convince clients to buy because of the perception that they are not professional if they do not have an office. Another possible concern is hiring new employees – will they be willing to come work at your home? Obviously the industry you work in will determine how much the “office” factor impacts you but I do not believe having an office is justifiable unless you are starting to grow into a multiple employee business.

If you are a solopreneur you do not need an office. Rent is wasted money. If you absolutely have to convey professionalism to a specific client put on your suit and arrange drinks at a classy venue. Then impress them with your personality and let your product or service do the talking. If the client sees you and what you do as valuable to them they are not going to care where exactly you go to work.

When it comes to hiring employees you simply tell them that they must be prepared to work from your home office as part of a condition of employment. A good employee will be excited to land your job and unless they are considering a lengthy commute to get to work at your place, the home office factor should not be a concern.

Sometimes the lack of a physical address for mail is a worry since you don’t want to be listing your home address publicly. I maintain a city post office box which I use for all mail, even when I had an office. I do this for two reasons – 1) I would not want to list my home address on a website and 2) if I ever move the postal box doesn’t, as long as I keep paying the rental fee (about $150 annually – it’s a tax deduction too!) I have a permanent address for mail that I can use for both business and personal purposes. Occasionally you cannot use a postal box for a particular service or delivery in which case I give out my home address.

I used to be concerned about the psychological impact of the home office. My housemate works a standard 9-5er at a big Australian company. One of the things that she really enjoys about her work is the clear definition of when she is “on” and “off” work. When she leaves the office that’s it, no more thinking about work. With a home based business I roll out of my bed and switch on my computer to be at work. This could be a considered a bad thing since whenever I am at home I am also at work. The lines are blurred. Worse still I take my laptop to cafes and restaurants so it appears that work is invading all aspects of my life.

Of course though if you are a true entrepreneur you will know the “my business is my baby” feeling. If your business is your hobby, what you love and enjoy then you would choose to be at work doing what you love anyway. My housemate wouldn’t make this choice – who would choose to be at work?!? Having the lines blurred is only a problem when you don’t know how to stop working. I for one am very good at recreational activities and have no problem finding time for them. If that’s not you and you are at your computer in your office all the time then perhaps you need to set yourself some strict time guidelines to control your working day. Discipline is a good skill to have in business and a little self imposed structure can go a long way to beat both the procrastination and overwork demons.

Adding to the benefits of having a home based business is having all your familiar amenities available to you. You are able to cook a fresh meal cheaply whenever you are hungry and listen to your music as loud as you like without worrying about disturbing anyone around you. Heck if your house is empty during the day while you are working at home you can even go to work in your underwear and walk around half naked. Okay maybe that’s not a good idea and maybe some self discipline in this area is a good thing, but I think I make my point about the freedoms available to a home based business entrepreneur.

The benefits of a home based business are significant and the drawbacks of having an office (rent, lease contracts, having to be somewhere at a certain time) are added worries that you don’t need to opt for unless you can see a clear reason why you need an office. Personally I am glad I have been there and done that regarding an office so I know what it takes to locate and contract for commercial space. One day if I ever want to start my own retail business or restaurant I will have skills to fall back on. For the time being I’m happy working from home and enjoy watching my bank balance increase rather than syphoned away to rent.

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