Oct 31 2006

New Spam Protection Plug-Ins

I just completed installation of a new WordPress plug-in to protect this blog from comment spam and another plug-in to protect against trackback spam.

I am now using Math Comment Spam Protection Plug-in which adds an additional input field to the comment area where you have to do a basic maths equation in order to approve your comment. I have no idea how effective this will be but the claim is that it protects against all non-human comment spam. It’s certainly a simple solution and I hope it works well.

I’m sorry if your basic math is not good – you might need to have a calculator handy if you want to comment on my blog :) .

This replaces the Spam Karma plug-in I was using, which wasn’t too bad at catching spam, however I wasn’t too happy with the captcha process and some spam was getting through every day.

I also installed the Trackback Validator plug-in which protects my blog from malicious trackbacks.

Thanks to SeoPedia for the heads-up about these plug-ins.

Oct 31 2006

Follow Yuwanda Black’s Article Marketing Case Study

Yuwanda Black, who blogs at Creative & Editorial Freelancing, recently left comments on one of my older posts reviewing my efforts at article marketing – Is Article Marketing Worth Your Time?.

She commented that her article marketing results have been great (while my own back then were not so good) and has gone ahead and started a new case study on her blog, which you can read the first part of here – How article marketing is significantly increasing my income (Part 1 of 5).

I have plans to use article marketing again in the near future so I’m keeping my ear to floor (does that make sense?) on this topic. Let’s hope Yuwanda’s articles can help us all significantly increase our incomes using article marketing.

Oct 28 2006

Conducting Competitive Intelligence Using Search Status: A Search Extension for Firefox

If you read Rich Schefren’s latest free e-book – The Final Chapter (aff) – you will have come across a link he provided to a great tool called Search Status for the Firefox browser.

You can download Search Status here

It’s a neat little Firefox extension that provides you with some handy shortcuts for things like PageRank, AlexaRank, backlinks, keyword density, link reports, whois and a bunch of other search engine marketing related tools.

Rich mentions this tool in his section of the Final Chapter as a resource for conducting competitive intelligence. You can use it to find which sites are linking to competitor sites so you can find out their likely JV partners, affiliates and traffic sources, which is valuable information. Rich had discussed some great points in the e-book about performing research on your competitors and I have to admit he takes it to a new level, I never thought to do some of things he suggests.

Personally I very often use backlink checks and the various tools provided by Search Status when I am evaluating a site I am thinking of buying or monitoring my own sites. Having all the tools available from my browser window makes these jobs just that little bit more efficient.

If you are obsessed with backlinks, PageRank, AlexaRank, and all the other search engine metrics, this tool is a must. Thanks to Rich for bringing it to me attention.

Oct 25 2006

Why Paypal Is A ‘Must Have’ Payment Option For Your E-Business

I’ve written about Paypal plenty of times in previous articles on this blog. I did a review of Paypal, I talked about Paypal vs Paymate, the Australian competitor to Paypal and I reviewed the book, Paypal Wars, which chronicles the rise of the company and the battles it went through against eBay before it was eventually purchased by the online auctions giant.

I like Paypal a lot – I love getting those “money received” emails – who doesn’t. I’m well aware of the controversy the company faced in the past but I still recommend it as a solid online payments solution for any Internet business because I believe the worst is behind them. My Paypal review says just that (with a few more words to back up my argument of course).

Today though, I present an even stronger case for using Paypal – I believe no online merchant can afford not to offer Paypal. If you don’t provide a Paypal payments option you are leaving money on the table. It’s as simple as that.

Here’s why:

  • Paypal is the standard. Whether we like it or not, Paypal is the de-facto, it’s what everyone uses, everyone has an account and everyone knows how the system works. Okay, not “everyone” who is online uses Paypal, but chances are if a person has made an online purchase before they know what Paypal is and how it works. The awareness factor is only going to increase as more people become comfortable with online shopping.
  • People treat their Paypal accounts like play money. Initially I was frustrated that Paypal kept my money in a “paypal account” and I had to withdraw the money before I could see it in my bank account. This was one of my original complaints in the Paypal Vs Paymate debate. Paymate deposits my money directly into my bank account (minus fees) while Paypal pools my money in a virtual account where it gains no interest and runs the risk of being frozen, as so many Paypal horror story victims recount. I thought this was a bad thing.

    Now I realize this is actually a genius move by Paypal. People leave money in their Paypal account so they can use it to buy things online. That’s why they treat it as “play money”. It’s great psychology – since the money doesn’t show up in a bank account or on a credit card bill once you spend it online it feels like you are not spending real money. You might think I am foolish saying this and you may value your Paypal just as high as any money, but the fact is a lot of online consumers don’t look at their Paypal balance the same way as their bank balance. Your business has to accept Paypal “play money” because it psychologically reduces buying barriers.

  • EBay creates Paypal dependent consumers. The most common form of online commerce is eBay. Many thousands of people are first introduced to buying and selling on the Web thanks to the miracle that is EBay, either by selling or buying something at auction or under a “buy it now” purchase. As we all know Paypal is well integrated with eBay and many first time eBay users will very quickly become first time Paypal users as well. It’s very likely they will keep a balance in Paypal purely as “auction money” that they spend at eBay. This process is where they first experience the “play money” psychology and at some point in the future when an eBay user decides to buy outside of eBay, they will feel very comfortable using Paypal, yet they may consider using their credit card not safe. In that case if you don’t have Paypal as an option, you potentially lose the sale.

I Just Bought New Skates

I left Australia for Canada without my inline skates. I love to skate. I planned on buying new skates when I arrived in Canada, and since it is the home of hockey, I believed their would be plenty of shops were I could get a nice pair of new recreational inline skates. Unfortunately after some research it became apparent that there are no inline skate specialty stores in Toronto and because winter is closer than summer most stores had put away their stock of inline skates and ice skates were getting all the attention.

The solution – look online. I’m no stranger to online buying and I quickly found plenty of specialty skate shops in the USA. In particular I was recommend one online shop by a sales attendant in Toronto who said she “always buys her skates from there”. This particular store was first in the search engines for inline skates and had a huge selection – exactly what I was looking for in the offline world in Canada, but unfortunately this store’s physical presence is in California.

I arrived at the Inline Warehouse skate shop and the first thing that greeted me was a huge banner at the top that said “Now Accepts Paypal”. I grinned and instantly felt more comfortable buying from them – I could use my “play money”. This factor was a major consideration for me because, surprising as it sounds, many traditional online stores only offer credit card via a merchant facility or offline payments methods like checks/cheques. Finding a merchant that uses Paypal in my mind is a tick of approval and definitely reduces my resistance to buy from them.

Paypal Must Be An Option At Your Website

The moral of this story is by having Paypal as a payment option and proudly displaying this factor, you will increase your sales. At the very least even if you don’t want to slap a big banner on your website front page saying you take Paypal, make it an option when it comes time to pay. People need to be able to spend their “play money” at your business and if you don’t have this option you are losing potential customers.

One caveat – as I mentioned in my Paypal review, it is foolish to rely on any one single online payments provider, and that includes Paypal. You should have Paypal as an option but that doesn’t mean you don’t continue to have a credit card merchant facility, perhaps another online payments service like 2Checkout or StormPay and offline payment methods such as bank deposits or Western Union money transfers.

Further Study

You can find more on taking payments in my podcasts – Taking Payments Online – Part 1 and Part 2. These were created last year and are a bit rough around the edges but they contain a rundown of how I eventually chose what payment providers I went with for my online business.

Enjoy!

Yaro Starak
E-Commerce Evangelist

Oct 25 2006

Toronto Blogger Meet-Up

What is it about Australians and Canadians hanging out? Is it our shared histories? Our common beliefs and culture? The fact that we copy America so much yet don’t like to be called Americans? (ahh…just kidding, I love Americans! :) )

Some of the lads from b5media are in town (Toronto) to finally meet together. Two of the aussie parts of the equation, Darren and Duncan will be meeting up with Canadian Jeremy.

Darren also posted an open invitation for a blogger meet-up in Toronto on November 15th at the Irish Embassy Pub around 6PM. Darren decided to piggyback off of the event organized by the Mesh Conference guys – yet even more Canadian bloggers!

I’ll definitely be going, I think probably to represent the Australian contingent since they will be outnumbered, although I am currently living in Toronto and definitely sound more Canadian than Aussie (but I’m so Australian – born and raised in Brisbane).

If any other bloggers are in town feel free to come along as well – it would be great to meet you!

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