Archive for June, 2008

 

Membership Site Bootcamp Free Videos

By Yaro Starak
June 30th, 2008

The free videos in this post have been taken offline and the links instead go to the sign-up sales page for Membership Site Bootcamp. Sorry if you missed the free content but if you are interested in starting a membership site, have a read of the rest of this post…

The day after I arrived in Vegas I got an … Read the rest of this entry »

By Yaro Starak
Jun 30th, 2008

Vegas Offers Many Tips For Internet Marketers

By Yaro Starak
June 29th, 2008

I’ve put together a new video of the footage from around the Vegas strip. In this video I take you for a walk down the main casino and hotel strip, showing all kinds of crazy sites and sounds.

The strip is obviously a very commercial area, probably one of the most commercial places in the entire USA.

Spending time in … Read the rest of this entry »

By Yaro Starak
Jun 29th, 2008

Arriving In Las Vegas

By Yaro Starak
June 27th, 2008

Here’s a video I just edited together of some of the early footage I recorded after arriving in Las Vegas. Please excuse some of the commentary – I was quite tired so I went a bit silly at times.

I’ve been in Vegas for a few days now and finally found some time to string together some of the video … Read the rest of this entry »

By Yaro Starak
Jun 27th, 2008

Leaving For Las Vegas

By Yaro Starak
June 24th, 2008

Tonight I’m heading to the bright lights of Las Vegas and no, it’s not to gamble and drink since I don’t do either, although I do intend to see a Cirque Du Soleil show.

This is my first trip to Las Vegas and the main reason I’m heading there is for a special invite-only mastermind session with the top affiliates … Read the rest of this entry »

By Yaro Starak
Jun 24th, 2008

How To Find A Good Customer Support Person (Or Any Outsourced Staff)

By Yaro Starak
June 21st, 2008

In this final piece of a four part article series on customer service we look at one of the key components of a successful Internet business – a good customer support person.

If you have been following along this journey you will remember how Starbucks taught us the importance of good customer service as a powerful tool for reputation … Read the rest of this entry »

By Yaro Starak
Jun 21st, 2008

Inside My Business: The Evolution Of A Customer Service System

By Yaro Starak
June 17th, 2008

This is the third part in a four part series of articles on customer service.

In part one we looked at a example from Starbucks customer service, where a simple free beverage voucher left a lasting positive impression on me. You can read this article here – Reputation Management: Starbucks Offers A Simple Lesson In Good Customer Service.… Read the rest of this entry »

By Yaro Starak
Jun 17th, 2008

Growing Pains: How To Manage Customer Service As A One Person Enterprise

By Yaro Starak
June 12th, 2008

In my previous post about Starbucks reputation management we looked at how a few good customer service systems can be used as a marketing strategy to encourage word of mouth and result in a competitive advantage.

In the case of people like me and many of you, my readers, we operate Internet businesses that largely are a product of our … Read the rest of this entry »

By Yaro Starak
Jun 12th, 2008

Reputation Management: Starbucks Offers A Simple Lesson In Good Customer Service

By Yaro Starak
June 9th, 2008

I was traveling around Queen Street West in downtown Toronto this week and as always I popped into a Chapters bookshop (like a Borders). In Canada most bookshops have either a Starbucks or a Second Cup coffee shop. Many of the posts in this blog were created in cafes inside bookshops around the world.

I ordered a tea and an … Read the rest of this entry »

By Yaro Starak
Jun 9th, 2008

What To Do About Google AdWords New Feature ‘Automatic Matching’ and a New Web TV Show from Andrew Lock

By Yaro Starak
June 6th, 2008

I have a couple of quick updates for you today as I have to run away from the house with the cleaning lady here.

Help! My Business Sucks!

Andrew Lock who I refer to as the eBay expert with the cool British accent, has recently started producing a web based television show called Help! My Business Sucks!.

The show … Read the rest of this entry »

By Yaro Starak
Jun 6th, 2008

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