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Brain Dumps, Prioritization And Productivity: A Beginners Guide To Getting Things Done

I’ve been thinking a lot about my plans for the coming months and the start of the new year.

There’s a lot I want to release next year and it’s all wrapped around a strategy that essentially rests on finally getting myself a proper sales funnel of my own products (if you’re new to the Sales Funnel concept, read … Read the rest of this entry »

The One Key Insight You Need To Avoid A Customer Service Disaster

I’ve been listening to Dan Ariely’s “The Upside of Irrationality“, which is the follow-on book to his very popular “Predictably Irrational” that I listened to earlier in the year.

One of the chapters I just finished takes a look at our desire for revenge when we feel hard done by. Dan illustrated with plenty of … Read the rest of this entry »

What To Do When You Run Out Of Money And Time?

A few months ago Walter, Mick and myself were at one of our regular Wednesday team meetings for CrankyAds, the advertising management tool for blogs that we have been working on together for over a year.

This particular meeting, I have to say, was not fun. We reached a point in our development process that was … Read the rest of this entry »

When It Is Okay To Not Get Things Done

It’s raining, just after lunch time. I’m sitting in a cafe called Blackstar in West End, Brisbane Australia typing this on my macbook pro laptop.

I don’t drink coffee, but I love the smell and don’t mind an iced coffee now and then. Blackstar brew cold pressed iced drinks, including one called “Full Creamy”, which comes in what looks … Read the rest of this entry »

How An Over The Top Bus Driver Showed Me How To Build Relationships Online

I was on the bus the other day, but it was no ordinary bus. The driver, who was certainly not your typical Brisbane city bus driver, had dubbed his bus the “happy bus”.

To help ensure the happy bus maintained the appropriate vibe, he made an announcement as we left the city station.

He explained how if you were … Read the rest of this entry »