Entrepreneurs-Journey.com» competitive advantage http://www.entrepreneurs-journey.com Internet Marketing Blog Thu, 09 Feb 2012 12:57:53 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Reputation Management: Starbucks Offers A Simple Lesson In Good Customer Service http://www.entrepreneurs-journey.com/927/reputation-management/ http://www.entrepreneurs-journey.com/927/reputation-management/#comments Mon, 09 Jun 2008 04:09:00 +0000 Yaro Starak http://www.entrepreneurs-journey.com/927/reputation-management-starbucks-offers-a-simple-lesson-in-good-customer-service/ I was traveling around Queen Street West in downtown Toronto this week and as always I popped into a Chapters bookshop (like a Borders). In Canada most bookshops have either a Starbucks or a Second Cup coffee shop. Many of the posts in this blog were created in cafes inside bookshops around the world.

I ordered a tea… Read the rest of this entry »

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