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The Day My Life Changed

Yaro Starak — Mon, 04 Jul 2011 01:14:10 +0000

Almost a month ago I woke up to a phone call at 7am. It was my mother’s partner’s son calling me to tell me that my mum had a stroke and was in hospital.

She had been watching TV, heard a buzzing noise, had a seizure and started speaking gibberish. Her partner called an ambulance and although she recovered somewhat… Read the rest of this entry »

Inside My Business: The Evolution Of A Customer Service System

Yaro Starak — Tue, 17 Jun 2008 03:34:16 +0000

This is the third part in a four part series of articles on customer service.

In part one we looked at a example from Starbucks customer service, where a simple free beverage voucher left a lasting positive impression on me. You can read this article here – Reputation Management: Starbucks Offers A Simple Lesson In Good… Read the rest of this entry »

Don’t Wait As Long As I Did To Learn This Business Building Lesson

Yaro Starak — Sun, 06 Jan 2008 23:41:40 +0000

It’s Monday morning in Australia and I’m about to have a group meeting at my house with my team to begin work on something new.

For most of my Internet business career I worked solo – and I really mean solo.

I built my website myself, created marketing materials like flyers and posters, promoted my websites, located and managed sponsors… Read the rest of this entry »

Don’t Wait As Long As I Did To Learn This Business Building Lesson

Yaro Starak — Sun, 06 Jan 2008 23:41:40 +0000

It’s Monday morning in Australia and I’m about to have a group meeting at my house with my team to begin work on something new.

For most of my Internet business career I worked solo – and I really mean solo.

I built my website myself, created marketing materials like flyers and posters, promoted my websites, located and managed sponsors… Read the rest of this entry »

8 Pitfalls To Avoid When Starting An Internet Business

Yaro Starak — Mon, 25 Sep 2006 03:30:26 +0000

I’ve been thinking lately about starting another Internet business. I’m not actually going to (right now), but I was considering my future and also what I might do hypothetically if today I decided to dedicate myself to a new project.

Over the past years of running an Internet business and studying information marketing and strategic business development I’ve come to… Read the rest of this entry »