Internet Marketing Blog
Outsourcing! Such a beautiful word. It’s the magical word that can almost eliminate you from your business and make life so much easier that you’ll be sleeping on a bed of roses with money falling from the sky.
When I thought about outsourcing, I thought about uncle Scrooge from the cartoon “Ducktales” from back in the day, doing his daily… Read the rest of this entry »
Please forgive me for harping on about outsourcing in so many blog posts recently. At the moment I’m going through the process of hiring new full time workers, plus John Reese is launching his Outsource Force program and giving away free videos on how to outsource, so this subject is a bit in focus for me right now.
In this final piece of a four part article series on customer service we look at one of the key components of a successful Internet business – a good customer support person.
If you have been following along this journey you will remember how Starbucks taught us the importance of good customer service as a powerful tool for reputation… Read the rest of this entry »
