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Erica Douglass came on my radar years ago when I first heard word of her million dollar story and that she was blogging about online business. We meant to connect but only finally had a chance to do this interview for you now.
Erica went on a pretty wild ride with a web hosting company she started from scratch herself, that almost went bust and just months later was sold for $1.1 million dollars. This is one story that is definitely a roller coaster ride, but as with all success stories there is a lot you can take away from both the good points and the bad points.
Web hosting is an extremely cut-throat business. It’s interesting to learn that Erica’s business eventually profited not by targeting the small hosting accounts but by renting server space to larger companies. In the end good customer service and relationships made the difference.
If you’re interested in running a web services company, this is definitely a podcast interview worth listening. You can learn more about Erica at her Erica.biz blog.